renter first Renting Renting in London changing renting   |   10/25/18 11:25 AM

Movebubble vs Rightmove and Zoopla

How is Movebubble different to Rightmove and Zoopla?

Here at Movebubble, we want to make renting better. So we've made a conscious effort to improve upon the experience renters have when they visit traditional portals such as Rightmove and Zoopla. We have regular 'Renter Evenings' here at Movebubble HQ in London, and we hear about all your challenges and frustrations with the old way of searching for property online. In this article, you'll find out about the changes we've made, and how we're pushing the boundaries of the traditional renting experience... to improve renting for you!

Find out why renters are switching to Movebubble!

What are the frustrations renters have with Rightmove and Zoopla?

Throughout our research with renters over the past few years, the same themes come up time and time again. Issues that are caused by the experience on traditional portals. The barriers and poor user experience often make the journey more difficult for renters, and just add to their stress and frustrations. The main barrier here is that these big companies are not focussed on the renter... they focus their energy on improving the service for agents - because ultimately these are the guys who keep the portals alive!

I loved this app when I moved to London last month and was lost about where to live. It's easy to use, and I will definitely choose Movebubble. I won't be using Zoopla in future!
⭐️⭐️⭐️⭐️⭐️ Jessvera – Jan 10, 2017

This app is really nice and it is very easy to use It is way better and faster than than rightmove and zoopla
⭐️⭐️⭐️⭐️⭐️ beccalii – Dec 6, 2016

A friend told me about this app and it was so easy to use. Found it easier to use than zoopla which I've used in the past as I could do the whole thing online! Would definitely recommend as they had a huge amount of choice. 
⭐️⭐️⭐️⭐️⭐️ Nikkilovesny – Nov 21, 2016

The search engine is very user friendly (multiple locations and concise description), the chance to find a good property is much larger than other websites through browsing. More importantly the house viewing is listed in a separate tab with phone number and names, so it very convenient to arrange and make contact with the agent or landlord. If you can make sure you turn out on time for the house viewings it would be the best app for London. Oh and there are actual people working in the background. They are responsive to phone calls and email problem solving which is a big A+. Hope you enjoy it ;)
⭐️⭐️⭐️⭐️⭐️ 如果不是那个谁 – Oct 18, 2016

I love this app - so much easier than rightmove
⭐️⭐️⭐️⭐️⭐️ Chas Williams – May 24, 2016 

 

Movebubble Puts the Renters First. Always. 💖

At Movebubble, our mission is to make renting better for renters. The company was born out of the frustrations our CEO Aidan had, when he worked in the lettings industry in Bristol several years ago. As he progressed through the company, he could see that clearly no one cared about the renter's experience. What he could also see, was that renters will be a huge part of the future. With more and more people choosing to rent and moving to cities, the rental industry is only set to grow. Our core value here at Movebubble is to put the renter's needs first. Whether that's when we're building a new feature for agents, landlords or renters, we always make sure that this change benefits the renter in the end. 

seal-02Part of our longer-term goal is to make sure that the agents who treat renters well, are discovered by landlords who are looking to let out their property. We want renter-friendly agents to be the most successful ones, and this is why we promote those agencies with the top ratings from renters. If landlords can find the highest rated agent more easily, they why would they choose an agent who treats renters badly? They wouldn't!

 

We Let Renters Search How They Want 🔍

At Movebubble, we have a clear understanding of some of the key features that renters want in their new home. We know that some of these can be dealbreakers, and so we allow you to filter by these features. We're just about to release a new update to the app, to help renters discover pet-friendly properties. This is by far one of the most requested features and we've been working hard to get it built for you... keep your eyes peeled! There are many other features that you'll soon be able to filter by, including move in date, zero admin fees, zero deposits, bills included, and those are just some for starters! 

Pets-Filter-2

One big frustration with traditional portals is that you can only search one area at a time. I've not met many renters who would seriously only look in ONE area of London. Most renters start their search in one place, but end up exploring further and moving to a different area. It's hard to compare properties, and is super time-consuming when you have to keep entering your preferences to perform search after search. Well, at Movebubble you can select as many or as few areas as you like! Broader areas such as 'London Zone 1' can work well if you're not too sure where you'd like to live yet, or for those of you who are more picky, just add the specific areas you like. We perform one search, and update you as soon as new properties are added that match your criteria. 

multiple-search

Another search-related frustration (probably a technical restraint) is that on the map view search for Rightmove and Zoopla, you can only see 25 properties at a time. As you move the map, the property pins change and move, making it a total nightmare if you want to make sure you've seen everything. On Rightmove, they even hide a button to 'Show more properties'... not really putting the renter's needs first at all! We know it can be stressful finding your new home, and it's so important that you can see everything that's available right now, so you can compare and find the right home for you. On the Movebubble map view, you can view up to 1,000 properties at a time. They're always there, in their position on the map, so you'll never have a confusing experience with things appearing and disappearing!

 

We Provide Intelligent Suggestions 💡

Would you consider a property that was 0.1 miles outside your search area, but was bigger and cheaper? We thought so! Our intelligent search algorithm makes sure that we don't hide any gems from you. Yes, we can see you selected Battersea, but what about the bigger property that's available just outside the Battersea map boundary? We'll show it to you in the app so you can really consider all your options. With traditional search portals, you put in the areas and that's it. No help along the way. And it's often those properties just outside the better-known areas that you can get a better deal on....

If you're still searching and you get to the end of your list of potential property matches, Movebubble will also suggest areas for you. With just one tap you can add these areas to your search (whilst maintaining all the criteria you already set), and see if it gives you more options. We also have area guides in the app so you can read more about the area and see if it's right for you!

 

You Can Report Unavailable Properties 🏡

Probably the biggest frustration for renters using Rightmove and Zoopla is spending hours and hours calling agents, to find out that the property isn't even available! Don't forget, more than anything else, Zoopla and Rightmove are really just advertising platforms. They want to show as many properties as possible, and the agents are happy to do this too. The more properties they show, the more likely they are to get enquiries from renters, and add more people to their mailing lists. Now that GDPR has come into force, it's less easy for agents to do this, but still, it's pretty boring to keep phoning up, giving your personal details out every time, only to find out "that one's just been let actually!".

At Movebubble, we have enlisted the help of the rental community, and empowered our renters to share feedback about properties. On every property page, you'll see a 'Community Feedback' section, where you can see if someone already found out it was unavailable. The more renters that join Movebubble, the better this information will be, and soon we'll no longer have to waste any time on properties that are unavailable 🙌 woop!

 

We Help Renters Get Ahead of the Market 🤼‍♂️

notifications-1

The London rental market moves very fast, and sometimes it can feel like a challenge to keep up! With the Movebubble app, you get alerts direct to your phone to let you know a new property has been added. You're then able to jump straight on it and get in touch with the agent. But what if you're not ready just yet? Well, we added a cool feature to help with that. When you watch a property in the app and press the heart button, we'll add it to your watchlist. Aside from the handy list of favourites you're creating, you've now unlocked information and alerts about those properties. You can see how many other people are watching the property, when someone else enquires on the property, and of course, if that property has been removed and is no longer available. You can see this info in the list, but we'll also notify you if the demand is increasing fast, so you don't miss out!

 

Communication is Faster and Easier on Movebubble 💬

We did some research over the last few months, and do you know the average time it takes to get a response from an agent if you enquire on Rightmove or Zoopla? 14 HOURS! Yes. We were shocked too. Not at the time (we had an idea that it was pretty long), but at the terrible experience and stress this must cause renters. We know this has to change. What other industry makes consumers wait that long for a response? We've built a super cool app for agents too, so as soon as they join, they can use instant chat to respond to you guys. Yep, renters chatting with agents. And do you know how long the average response time is on Movebubble chat? The majority of our top agents respond in under 30 minutes!

response-time

Chat gives renters on Movebubble a clear advantage. It saves you hours of time waiting, and it's easy for you to organise viewings and chat to agents whilst at work. We enrich the chat with property information too, so no confusion about which agent is responding to you about which property. No need to type out all your search criteria either, the agent can see what you're searching for. Several renters on Movebubble have found a property, chatted to the agent, viewed the property AND had their offer accepted - all within 24 hours!

Agents who chat are also able to suggest other properties to you. If you're going on a viewing, perhaps they have something else you might like too, and they can send you these properties in the chat for you to see. They can book in the viewing in your calendar, and accept your offer in the app too.

 

You Can Easily Avoid Dodgy Agents 🧐

We aren't the first people to hear a horror story from a friend about them paying a deposit, only to find out the agent has disappeared with their cash into the night! Well, it's important that we give renters complete transparency on this, so on every property page, you can see how other renters have rated the agent. We collect ratings after every phone call and viewing in the Movebubble app, and over time we've built up a clear picture of the most renter-friendly agents in London! 

rating

You'll also notice Verified Agents in the app, and these guys are the ones you want to be renting with. Verified agents are the ones who are able to chat to you, and answer you really fast. They have been checked by us, and are real, genuine agents. They are also pretty tech-savvy, working with the Movebubble app in their pockets. Some of the best agents will answer you outside office hours, so no need to wait til Monday to hear about booking a viewing. 

Are you ready to experience a better way of renting in London?

We thought so! So what are you waiting for? Go ahead and download the app today 😃

Get the Movebubble App Today

 

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