As a renter, would you know a good letting agent if they were staring you in the face? Living in the era of catfishing, we know it’s not always the easiest of things - but worry not, we’ve got your back!
Today we’re sharing five things to look for when on the search for a letting agent, helping you to more easily distinguish between the good eggs 😇... and the not-so-good.
They’re friendly and accommodating
From the off, the letting agent is friendly, open and more than happy to thoroughly answer any questions you might have, through the communication channels that you prefer. We know that 53% of renters prefer in-app chat options, so if they offer this then they should already be making their way into your good books. You’re never made to feel like you’re asking too much or wasting their time.
They have a good online presence
Is something even real if it’s not on social media!?!
Check out their online feeds; how regularly they’re posting, how they engage with their audience and if they’re keeping up-to-date with the latest trends. If you like what you see, you’re onto a winner.
They have great online reviews and ratings
We seem to trust online reviews more than we trust our best friends, nowadays!
We encourage our renters to rate letting agents that they’ve spoken to, scheduled viewings with or accepted offers through - so you’ll be seeing real reviews from real renters.
Don’t forget to rate any lettings agents you’ve had experiences with, too. It’s always good to pass it forward to other renters!
Their response rates are top notch
It’s never a good feeling when you’re waiting around for someone to reply, so you know you’re dealing with a top-class letting agent when they reply to your enquiry before you’ve even had the chance to message another one!
The Movebubble app allows you to see the response times of different letting agents and chat with them directly. This really does make life so much easier when you’re on the quest for the best letting agent in town.
They’re willing to go the extra mile
When an agent goes above and beyond and absolutely blows your mind🤯 to ensure your experience with them is nothing short of amazing, you have 100% scored!
This could include things like making themselves available to speak to you on your schedule, or even offering you a video tour of a property if you’re out of the country at the time. It’s the little things, guys, it’s the little things (which are actually the big things🙃). It all counts.
We hope you found the above tips super useful and we just know that the right guys for you are just a few clicks away.
Don’t forget to check out our Movebubble Verified Agents, too! We only work with the best, saving you the time and trouble. Best of luck finding your new home!